Updated February 2021
Some freight in Australia due to COVID-19 may be delayed. Parcels to States with regions of Lock Down may take twice as long as pre pandemic times.
Express Post is also not guaranteed to be Next Day Service. Please see the Australia Post website for their updates.
Your order will be tracked so check your email for the link.
We pack and dispatch orders within *1-3 working days. Usually same* day if your order is received before 1 pm.
We operate 9am – 4pm *Monday to Friday (closed public holidays) from our warehouse in Kingston, Tasmania (near Hobart).
So please factor in the extra freight miles from this (beautiful) island way down south!
ESTIMATED Delivery Times for delivery (non-express)
Within Tasmania: 1-2 days
Melbourne: 2-4 days
Sydney and Country Victoria: 6-8 days
Brisbane, Adelaide and Country NSW, SA & QLD: 7-10 days
Perth: 8-10 days
Country WA, NT, remote external Territories: 8+ days
We also RECOMMEND selecting Australia Post (over Sendle) for orders outside metropolitan Melbourne or Sydney, due to third-party carriers and tracking issues.
Please also do not select SENDLE for a Post Office Box delivery address.
SHIPPING OVER $200 IS FREE (for retail customers only)
We only ship within Australia. If you live internationally, please ask an Australian friend or family member to ship to you
Can I send a parcel to a friend?
Yes! Please state “Shipping address” to be different from the billing address in the Check Out. If you want a card to the recipient, please state in the “Comments Box” what you wish for us to write on the Gift Note.
You get the invoice online, not them 🙂